Return & Refund Policy
At The Happy Upgrade, customer satisfaction is our priority.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original condition
- Item must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
Certain products may not be eligible for return due to hygiene or safety reasons.
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue.
Order Cancellations
Orders may be canceled within 24 hours of purchase. After processing begins, cancellation may not be possible.
Contact
For return requests, please contact:
support@thehappyupgrade.com